"Guests be guided..."

I am half way through this very long day of greeting guests, dealing with complaints and walking elder folks up the stairs. It was been a busy busy busy busy busy - oh did I mention, busy? day. I have met all of my VIPs except for 3 suites and I am going up to their rooms within the next half hour - well, after we finish the "Titanic Boat Drill" anyway.

Oh bother, gotta go solve a crisis. More soon.